COVID-19 Update

COVID-19 Contingency Planning

Update: 3.16.20

Costa Rica has declared a State of Emergency in response to the coronavirus pandemic, President Carlos Alvarado announced Monday afternoon.

The country will shut down its borders to foreigners and non-residents starting 11:59 p.m. on Wednesday, March 18. The restriction applies to the country’s ports of entry via land, air or sea.


Starting immediately, citizens and residents who arrive in Costa Rica will be subjected to a mandatory 14-day quarantine, President Alvarado said.


The travel restrictions will continue through at least Sunday, April 12 at 11:59 p.m.


Costa Rica has 41 confirmed cases of COVID-19, Health Minister Daniel Salas said Monday. Thirty-five are Costa Ricans, while six are foreigners. Five people are hospitalized— three in intensive care.


If you have already booked your dates (with a signed reservation agreement):

If these travel restrictions force you to postpone or reschedule your tip, here are the relevant policies and best practices on how to prepare:


Here is our Covid-19 policy.  

CANCELLATIONS/RESCHEDULES - Reschedules: If your arrival date is March 18, 2020 to April 18, 2020, we will gladly reschedule your stay at no charge (new dates are subject to availability). We will gladly reschedule your stay at no charge if you change your original reservation six months or more before your arrival date (new dates are subject to availability). The fee to reschedule is $700 if you change dates between six months & 75 days prior to arrival. Reschedules made fewer than 75 days prior to occupancy are subject to a non-refundable fee of $1700. Buy travel insurance that will reimburse these expenses! Cancellations: No refunds are provided for trips offered through charities.

  

(Note: We recommend trip interruption insurance policies that will reimburse your flight, lodging and tour rescheduling costs. We're told Nationwide has a good one).  This is only available to purchase 30 or more days prior to arrival.   To learn more, send us an email.


(Several of our guests’ trips in past years were interrupted when hurricanes hit their hometowns.  Prior to hurricane impact, they obtained trip interruption insurance policies that reimbursed their rescheduling costs… including airfare, the condo, tours, fishing charters, etc.)


Note: In order to keep your reservation "alive" (and to allow you to reschedule it), all outstanding invoices must be paid in full.


If you have a charity-issued certificate and have NOT booked your trip with us:

We will work with you to extend the validity date beyond its published expiration date.  We have established a list of certificate holders who want to extend their validity dates.  Please email us and let us know that you want to be added to that list.  When the dust settles we will contact you to reschedule your trip.


(Note: If you don't inform us we cannot guarantee a future date is available.)